Feedback and complaints
We value your feedback as it helps us continuously improve our products and services. Every complaint is handled with care and urgency.
To ensure we can address your request quickly and efficiently, please include the following information:
- Personal details: Your first and last name, along with the email address registered with us.
- Specific information: Indicate the product, service, or person your concern relates to.
- Description of the issue: Provide a brief description of what happened, when it occurred, and the resolution you expect. If applicable, please attach any relevant documents.
How to reach us
By Email: info@cornercard.eu
By Mail: Cornèr Europe AG, Staedtle 17, FL-9490 Vaduz
Our complaints process
We aim to address your concern as quickly as possible and will keep you informed about the progress. If resolving your issue requires more time, we will explain the reasons and provide an estimated timeline.
Alternative Dispute Resolution
If we are unable to find a mutual solution, you have the option to contact the relevant arbitration body:
Liechtenstein Arbitration Board at info@schlichtungsstelle.li (or the arbitration body specified in the applicable terms and conditions for your product).
Thank you for your trust and feedback.
